Returns & Exchanges
At Atlantis, we want you to be completely satisfied with your home decor and furnishings. If a piece isn't the perfect fit for your sanctuary, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing